ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Renee Cail
May 17, 2023Your staff made my aunt and my sister Debbie feel comfortable. They were professional and courteous! I am so pleased. The staff who prepared us for the trip were phenomenal! God bless ACC-Med Link! Renee Cail niece of Martha Smith
Betsy Pittman
May 17, 2023They stopped often enough for food, and bathroom breaks and even bought our food which was unexpected. The over all trip was great. The staff was very nice and courteous. I would highly recommend ACC Medlink!
Kim Roop
May 17, 2023Thank you for getting us home safely! This was a very stressful time for my family and the crew got us home safely. Thank you for all that you did to make our trip comfortable for us.
Jackie Smith
May 15, 2023I can't say enough how wonderful this experience was for both my ill husband and myself. From the time I called the company and spoke to Maria to the time the crew showed up on time to the Hospice House to transport my husband home. It was a 20 hour ride from Sarasota Florida to Albany NY. My husband wanted to go back home for home hospice to his family and the crew took great care of us all the way home. I highly recommend this transport company. They go above and beyond for their patience and the family.
Robert Berman
May 13, 2023Linda and Mike were very caring and patient with my parents from the pick-up to the drop-off. We really appreciate their service.
Jolana Peard
May 12, 2023They were very courteous. I shook their hands to thank them thinking that they were on their way out and they said, "Oh we'll be back in, we need to get all of your father in laws belongings." They were very smiley, happy, young men. The nurse Julie was also great. Very personable. My father in law said the journey was great, and it was 12 hours long!
Zenobia Whiting
May 12, 2023If for any reason. I need to use ACC Medlink for transportation again. I want Erick, Addie and Lessie on board. The three of them are the best crew members. Thank for such a smooth transfer.
Christina Vortia
May 11, 2023The crew members and the intake specialist were all phenomenal. My Pop had a safe and pleasant ride that arrived on time from Philadelphia to Florida. Thank you all for everything you do.
Joey Ceci
May 10, 2023A fantastic group of people from the office staff and the transport crew. They made what was a difficult time much easier with their professionalism and personal care.
Dwight Burgos
May 9, 2023Joshua was the nicest person we could ask for! He was very friendly and nice with my parents before and during the entire transport.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010