ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Kelli Stouffer
April 21, 2023Fantastic customer service! Very professional crew members. They treated my mother wonderful! I would highly recommend using this company if you are in need of medical transport!
Barbara Harris
April 21, 2023All expectations were met at this stressful time. Every member of the team made this a positive experience. Maria set everything thing up for the transport and was very efficient. Kristen kept in touch during transfer and was kind. Ricardo was a skillful driver and professional. Thank you team,
Mike Johnson
April 20, 2023Thank you for getting my mom from Florida to Michigan safely and with great communication!
Patricia Wheeler
April 19, 2023Excellent services Reliable Professional Timely Courteous
Joanne Dorgan
April 18, 2023Excellent from start to finish! I would recommend this company for your transporting of your loved ones!
Lori Bober
April 18, 2023From start to finish I found the services and crew to be top of the class. Felt really comfortable with my loved one being transported to new facility over a 7 hour road trip. Well done!
Goneril Nielsen
April 10, 2023The crew was super professional and reassuring. This was a really stressful time for my mom, the cat and myself. The crew helped not only get us to our destination quickly and safely but were very kind and helpful for the whole journey. Thank you!
Marci Hair
April 10, 2023Professional, communicative and just overall fantastic!
Judith Paulsen
April 10, 2023I could not be more pleased with this service and company. The people were fantastic and timely. They went above and beyond.
Kerry Skara
April 6, 2023The whole crew was great, and worked well together. Linda updated me with pictures after getting my permission. I had initially intended to ride at least part way with them, but I trusted them so much I stayed with my husband. Mom had a wonderful trip, and was so happy with Mike, Sean and Linda!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010