ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Rhonda Stauffer
May 9, 2023The drivers, Jared and Alec, were helpful, professional and friendly. The nurse, Susan, very helpful and quick to respond to my needs. She went above and beyond with her professionalism and care.
Courtney Glaser
May 9, 2023Great transport and crew. We had a 22 hour transport from Florida to Michigan and the crew was very friendly and professional. The nurse was highly educated and took excellent care of our grandfather.
David Jividen
May 5, 2023All of the crew members were great. Couldn't have asked for a better experience.
Elizabeth Devivo
May 5, 2023I cannot say enough wonderful things about this company! They transferred my Dad safely from Florida to NY. With kindness and professionalism. Thank you for all you do!!
Barbara Carroll
May 4, 2023The transportation of our youngest sister (60) who is 4 years into her Early Onset Alzheimers diagnosis. We scheduled an overnight drive (12 hours) to take advantage of her sleep patterns. The crew was professional and caring, she arrived safely and her family is beyond satisfied, thank you for your service, Barbara C
Patty Brown
May 1, 2023I was very afraid and apprehensive preparing to travel from NJ to GA after being confined and bed bound since prior to pandemic. If I'm being honest the undertaking was very rough in the beginning! BUT, they went above and beyond to correct and rectify the situation! My transport crew made me and my sister feel at ease from the moment they arrived, during transport and upon arrival in GA! Being a Bariatric patient I felt safe, comfortable and at ease! Special thank you to Nick Nagel?? his medical support was phenomenal and he also made my sister feel at ease that I was in good hands!! Will certainly use ACC Medlink in the future and highly recommend!!!!!
Harriett Page
April 28, 2023Thank you for bringing my sister safely home to us. The crew is so professional and I knew she was safe with them.
Daniel Nuhring
April 28, 2023Crew were very nice and very helpful in the long ride.
Susan Papenfuse
April 24, 2023Loved this service, amazing confident service, very comforting during a difficult time.
Terry Muse
April 23, 2023Best decision I made to transport my brother, who had a major knee replacement issue, to Winston Salem, NC. It was necessary for my brother to be handled with the utmost care and safety due to an open wound from a previously failed knee replacement. I could not have asked for better care for my brother. The peace of mind our family had once he reached Winston Salem was priceless. I would not hesitate to use ACC again and I most definitely feel comfortable referring others to them.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010