ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Lillian Scott
April 5, 2023We needed to get mom home after she has been in the hospital. She had been visiting us in Florida and wanted to come home to Indiana. We were grateful for the care that she received on her transport home!! Highly recommended!!
Bernard Golbeck
March 29, 2023The entire crew worked like a well oiled machine. The nurse, Raji stayed in constant contact with us providing updates, locations and the patients condition. Upon their arrival at the final destination Raji was all business. She made sure the medical staff were dialed in and had all the necessary paperwork and updates. The events that created our need for a medical transport were difficult at best. ACC Medlink turned out to be the smartest decision we made for this cross country trip. I highly recommend ACC Medlink to anyone who needs the services of a medical transport. We can't say enough good things about ACC Medlink beginning with our initial phone calls for information, the follow up calls and the final contract for services! Every single person we dealt with helped convince us we were selecting the best company possible. Thank You
Julie Parkhill-archer
March 27, 2023Unfortunately I did not get the crew members names as I drove separately. My experience overall was amazing from the caring and easy scheduling and f/u contact. I don't know what I would have done without this service my husband would have been stuck in Buffalo. The crew was professional and caring and got my husband back to our local hospital in NJ safe and sound without complications. Thank you for your service and dedication. You provide amazing service!
Justin Combs
March 24, 2023Amazing experience. Made this difficult transition very easy. Couldnt recommend them more.
Victoria Helmandollar
March 22, 2023What a excellent experience for my Mom. I was so pleased to see her happy after a 8 hr transport. The crew was so amazing and professional. This experience was so easy for me personally and for that I want to say Thank you! You are the best.
Dawn Whitehouse
March 20, 2023During the most terrifying time and the risk of losing my dad- ACC was readily available to transport bith of us over 1200 miles to get us back to NH from FL.
Neil Nathanson
March 20, 2023My family and I were extremely impressed with the professionalism of the staff and crew as well as the personal touch given to my mother at the time in her life when she needed the extra attention.
Colleen Christian
March 20, 2023The crew was fabulous and took great care of my father from Florida to NY. Drivers were friendly and professional and they arrived right on schedule. Highly recommend.
Duane Mullica
March 18, 2023I would like to acknowledge ACC MEDLINK's Administration staff. My family responsibility with cousin's relocation from Phoenix, AZ. to Clarkston. MI was a family challenge due to cousin's health conditions and timing of relocation. ACC Admin. was extremely knowledgeable, professional, understanding and passionate during this process. We started our relocation process with ACC believing Ground Transporation was method of relocation. Due to serious health issues, we changed relocation method to Air Ambulance. ACC worked with our challenges and made relocation happen. You even had to work with a winter weather storm from AZ. to MI. Cousin (Client) indicated pilots and medical staff were extremely patient and passionate, relocation was perfect. Again, our family thanks ACC for your service. Keep up the great service.
Wendy Osborn
March 17, 2023They took wonderful care of my father and his needs . I would highly recommended them for A transport . We went from Florida to Ohio and when they said they would be up north at a specific time they were !! Thank you so much for the excellent and professional care.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010