ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Rita Braley
January 5, 2026Great team work!
Elesa Mckinney
January 2, 2026Very professional, communicated well, Polite and very helpful. Would use this transportation again
Alison Atkins
December 30, 2025Bobby and Alex were fantastic from start to finish on this trip. They made a very stressful trip as good as could be. I can never thank them enough.
Zach Prichard
December 30, 2025Everybody from the phone coordinators to the actual drivers were fantastic. I wasn't sure what to expect as we haven't done this before, but everyone displayed constant professionalism. In the weeks leading up to it, the phone team kept me always updated and made sure I had what I needed to get everything set up. Even though when I called I would often (but not too often!) get a different person, they always seemed to be immediately in the know of what the case was and there was never any frustrating "catch up" with each phone operator. The crew was amazing upon arrival and drop off. Super friendly and kept me aware of everything. My father said it was a fantastic trip and was very complimentary of the drivers! It's not cheap so I hope I don't need it again :), but if I did I would choose ACC!
Tina Fuller Robertson
December 30, 2025Outstanding communication care attention to detail Davonta,, Eckner, and Marquette. Exceptional service highly recommend for anyone. rare quality, and all these gentlemen.
Alicia Scheffler
December 28, 2025The crew was very nice courteous and professional. Took great care of my brother and I! Thanks Davonta, Eckner, and Marquette!!
Kim Mullins-mitchell
December 23, 2025The crew did amazing caring for my Mother on her long drive to Maryland. She was very anxious before the trip. But the crew calm comfortable by the time she arrived! Thank you again Bobby, Marquette, and Jamie.
Steven Casey
December 23, 2025I really appreciate my crew and Acc for getting me from Florida back home to Jersey. My ride was smooth and great. My drivers Jamie and Marquette were exceptional and friendly. My nurse Bobby was super attentive and made me feel welcomed and comfortable. I thank you all for being here for me during this time.
Roger Spears
December 23, 2025Great service and compassion on a very long transport from RI to GA after the Brown tragedy. Thanks Davonta, Asiah, and Eckner.
David Sterling
December 22, 2025Outstanding job and caring.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010