ACC Medlink Reviews

They worked with us. The trip was over in good time.

My Client had an out-of-state ground based medical transport scheduled with another provider which reneged on their being able to accomplish the transport. I contacted ACC Medlink on short notice. ACC Medlink staff responded promptly and professionally and had the medical transport for my Client in place and ready-to-go in 48 hours. We had a few modifications including location pickup prior to the actual transport and ACC Medlink made the adjustments and kept us calm for what was a significant undertaking moving the Client from Southern California to Washington. The pickup happened as planned and 24-hours later my Client was delivered into the hands of his awaiting sister in Washington. Thank you for your guidance and follow through for this most logistically and medically sensitive transport.

Davonte took my Aunt's vitals and did everything to assure our comfort during this 3- hour interstate jaunt. Tyron was our driver. Both were professional, prepared, kind and careful with my Aunt's frailty. Excellent service!

Very pleased with excellent care.

This is a fabulous service! I wasn't certain how to transfer my father with mobility issues from Florida to a new place in Delaware. The people were easy to work with, and very friendly. They updated us frequently before and during the transport. I highly recommend this service to anyone that needs travel across state lines in a comfortable and secure environment.

Thank you for taking care of my father!

Overall, I was very pleased with the courteousness, professionalism and ease of dealing w ACC MedLink. We were in a medical crisis and unable to transport my husband home. Arranging for transportation with them was easy. Everyone that I interacted was pleasant and friendly and it eased my mind to know that the company took care of everything. Although the trip took longer than expected (through no fault of staff), Eric ( medic) was in regular contact with me throughout the trip, which was much appreciated. He took good care of my husband and seemed to take pride in and love his work, which was an added bonus. ACC Medlink was an invaluable service during a very stressful time in our lives. Thank you!

Very professional. Able to work on tight time line. Regular updates. Friendly staff both in transit and dispatch. Had to drive through a snow storm and arrived safely. Thank you. Worth every penny for peace of mind.

The crew members were terrific

The transport team was wonderful! Our paramedic, Q, kept in touch throughout my sisters journey from Michigan to NJ. They treated my sister like she were a member of their own family. It was reassuring to know she was well cared for and in excellent hands.