ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Sambu Dakuginow
December 22, 2025ACC Medlink answered all of my upfront questions quickly and in detail. As the date of the move kept changing, they were very adaptable to requote and tentative scheduling. Prior to the move, the onboard nurse called me and told me what to expect, asked all kinds of questions on how to make the trip better for my Mother who was moving from FL to PA. Then they made sure to advocate for her to the sending facility who made the transfer a little more difficult than it needed to be. Kat and Vince are the bomb. Ask for them if you can!
Jaclyn Volpe
December 20, 2025Excellent experience from start to finish!
T. Bruce
December 20, 2025Took very good care of me. Very professional and courteous, thanks. Davonta and Eckner
Lori Wilson
December 20, 2025We really appreciate the professionalism and courteousness of the team that transported my mother to our new home in Florida. Both our drivers Marquette and Joe and our caretaker Bobby were such great help. They made us feel welcome and comfortable for the long trip
Tom Williams
December 19, 2025Team was prompt, active with updates and informative of process. I would recommend this service to others who need long distance medical transportation.
Susan Lafollette
December 19, 2025Davonta & Eckner were great
Tiffany Shearer
December 19, 2025This service was a God send. Everyone was so helpful and processional and made making arrangements very easy. It was a big relief to know my parents were taken care of on the long trip from PA to FL when I could not travel with them. They provided updates along the way and I felt at ease they were in great hands. The vehicle was also amazing and even had a bed for my mom to sleep during the long trip. Thank you for everything.
Sheila Selig
December 16, 2025The van was very efficient and getting my husband from Miami Beach to Five Town's
Matt Zaffuto
December 15, 2025Dealing with ACC Medlink was fantastic. This was not an easy time for my family and they made the process simple and executed it perfectly. In route they were helpful and compassionate. Pick up and drop off were seamless.
Julie Jost
December 12, 2025For our family, ACC MedLink was heaven sent! Our Dad had been through multiple illnesses while trying to recover from emergency surgery. He was in and out of hospitals and rehab facilities for 3 months. This led to him becoming bedridden and unable to care for himself. All the children live a significant distance away and were unable to be in town as much as needed. We desperately needed to get him moved before the winter weather moved into the mountain area where he lived. We found ACC MedLink and within a week, we were able to get him moved safely! From the moment we contacted ACC MedLink, we felt hopeful and comforted. They had qualified staff to provide the medical support he needed in transport. We are grateful for your professionalism and care! Thank you!!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010