ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Brenda Ganter
August 14, 2026The crew was great and treated the patient with respect. Very thankful for their support and accommodations. Brenda
Aleksandr Slor
August 14, 2026Absolutely amazing people, caring Professionals Would recommend to anybody
Hayden Gordon
August 14, 2026In an age when websites & brochures promise the world & deliver far less, this organization is the exact opposite; they deliver more than promised. My friend, Don, was to be transferred from a nursing home in Virginia to the Maine Veterans' Home in Bangor, ME. As a result of inadequate treatment in the Virginia nursing home, Don was in VERY fragile medical condition and had to be moved to save his life. The loading in Virginia was done in a rain storm (not planned) as carefully and professionally as possible. When asked if they could make a very brief detour so I could drop off my vehicle at my home, the answer was "sure"! The trip was long and difficult for Don, but all focus was on driving safety and Don's comfort. Truly, this man's life was saved due to a professional and caring team of 3. I would not hesitate to use this transport again, especially in a situation requiring the utmost care.
Catherine Rodriguez
August 14, 2026The area in the back of the vehicle was a cramped with two beds. It is good to have a pet or friend or family member travel with a patient, but would be perfect with more room for both beds. The ride from Roseburg to Los Angeles was bumpy and road was winding and caused my brother’s body to move from side to side at times- not sure if that was the driver or the road as driving in the dark can be unpredictable. He was strapped in, for safety.
Justin Markle
August 14, 2026Thank you staff for all you do. Thanks to Suzan, Emilio, and Shava for helping us bring our son closer to home for rehab care. Thanks ACC!
Katy Brock
August 14, 2026Thanks so much for the help from start to finish. Great crew to transport our loved one. Professional from start to finish Thank you!
Paul Bonin
August 14, 2026Lisa, David, and Malachi made a what might have been a very difficult cross-country trip endurable for an elderly, ailing family member and me. The crew was courteous and professional, putting both of us at ease and making us comfortable throughout the journey. The drivers brought us safely home. The nursing provided was some of the best we've experienced in the three months since this particular life-changing health journey began.
Debra Carey
August 14, 2026I wasn't personally on the trip but from what I hear, it went flawlessly... thank you for your professionalism and for providing a much needed service. I had total piece of mind.
Paula Lovejoy
August 14, 2026My step-father fell ill while traveling through TX. After 4 weeks in the hospital we needed to get him safely back to GA. The ACCMedlink team were so supportive and professional in helping us make this happen! Thank you to everyone who worked with us especially his transport team--you helped him feel safe on this journey and Tyler who was so supportive as I navigated this difficult situation!
Robin Terhorst
August 14, 2026Crew did an awesome job transporting my mom and was a great help getting her situated. Thanks Davonta Keith and Tyron!