ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Monica Heller
August 14, 2026A stressful situation was handled with such care. It was a long drive and they were so caring!
Teresa Phillips
August 14, 2026Excellence service, comfort, friendly staff and efficiency in transferring my spouse to a rehab facility!!
Nancy Nicodemus
August 14, 2026ACC Medlink ground transportation was wonderful! Lakisha was our medic and was very attentive and caring the entire trip from CA to Texas. Our drivers, Terrell and Jose were the best at keeping us moving, only stopping when necessary. We felt safe and cared for on what ended up being a 25 hour trip. I highly recommend this company! ( the beds were extremely comfortable. ) Thank you, Nancy
Sheryl Rice
August 14, 2026Thank you for providing this fantastic service. Everyone on the crew was professional and courteous. They transported us safely and swiftly to Lexington. It gave the family peace of mind. Thank you again.
Chantelle Baggenstos
August 14, 2026My father was in need of a medical transport from Florida to WA. It was an incredibly stressful situation. The booking process, the team that took care of him were so wonderful. The nurse Jamaica was lovely, she kept me updated during the transport and handled everything with grace and care. My aunt was able to ride with them, she said my dad was so happy to be taken care of by them. Thank you!!
Rebecca Jackson
August 14, 2026I would to thank the crew aboard with my mother, Suzan, Shava, and Emilio. They were all caring with my mother. They assisted Suzan when needed, assisted me as well. Thank you for taking good care of my mom. This has been hard on our family, we are so grateful. Thank you ACC.
Ralph Thaxton
August 14, 2026I would like to thank ACC and the staff members aboard. Emilio and Shava arrived in a timely manner. They were professional and helpful. Suzan exhibited patience, love and care with my husband. Thank you ACC Medlink.
Stephen Dierks
August 14, 2026It was a 14 hour trip they made very bearable.
Suzanne Idol
August 14, 2026These three crew members do it right. They picked my Dad up on time and arrived safely and on time to the destination 300 miles away. They communicated about departure and ETA and sent me a picture of my dad once they were underway. They stopped briefly and fed my dad some cheeseburger and milkshake. Upon arrival they professionally moved him from the transport bed to the hospice bed. The medic cleaned him up and completed other tasks for my dad before they all left. I would HIGHLY recommend this company and if possible I’d request this specific crew! Thank you so much for your compassion and professionalism!!!
Margie Southard
August 14, 202610 stars to the Transport team! They were professional, caring, and so gentle with my mother-in-law. They kept me informed along the way and even took pictures. My mother-in-law, 91 years old, was so happy with the transport team! I'm soo grateful for this service.