ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Tammy Moore
July 30, 2025I appreciated the phone call when I requested a quote online. Another company sent an email. The coordinators were great throughout the process. Kat, the nurse that traveled with us, called and obtained more specific information and advised me of things I should have available to make my mother's transport easier and more comfortable. The crew arrived on time, and we left on schedule. The drivers were professional, and I felt safe throughout. Your team helped make a difficult trip much easier.
Francine Brady
July 25, 2025The entire crew was so professional, kind, and courteous, even when my mother did unexpected things during the trip. I really appreciated Kat reaching out before the trip to verify information and give me the opportunity to ask questions. I also appreciated her giving me a way to contact her directly prior to the trip if I had any additional questions, which I ended up using. She alleviated the fears and concerns I had which was so nice considering moving my mother from one state to another state was a very stressful and nerve-wracking time for me.
Rebecca Tedder
July 24, 2025The crew transporting my family member were absolutely fantastic! 18hr drive all night, delivering my loved one safe and sound. RN Bobby was on top of everything during the drive and kept me informed, and the two drivers were very capable and trustworthy. I hope I am never in a situation again to have to use a medical transport, but I know I can trust Medlink if ever needed again!
Joyce Myers
July 23, 2025Q, Eric, and Joe were wonderful!
Milly Bailey-abril
July 23, 2025The crew were truly amazing! They were patient and extremely helpful with my dad and transportation throughout our travels. I would definitely recommend them as the go to crew.
Judy Parker
July 23, 2025The medic and crew were professional. They treated my dad with kindness and respect. They allowed a family member to travel with them which eased my dad's anxiety. Everything that was needed for the trip was provided. It is an honor to support veteran owned companies. I would highly recommend ACC Medlink to anyone needing long distance medical transport.
Amy Mathey
July 22, 2025They did an excellent job trying to keep her comfortable.
Suzanne Alberts
July 22, 2025Your company was not only a fair price, your service was absolutely customer oriented. Courtesy and organization, was everything I would have expected.
Tory Gross
July 21, 2025The crew and transport service was truly a blessing to us. They moved my very sick father from a facility in FL to our home in NC so he could come comfortably be with family while he's passing. They were so professional, efficient, timely and caring. Thank you thank you thank you!
Melissa Scholl
July 18, 2025The immediacy of our need for transport, and your ability to meet that was outstanding. I think also the fact that one of your transporters spoke Spanish, as did our sister who your translating spoke Spanish as a second language provided distraction, and a sense of security to her.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010