ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Kellie Kendall
July 8, 2025Tyler - the coordinator did a fantastic job.
Joanne Harper
July 8, 2025ACC Medlink from my initial phone call to the final transport and follow up call, was the most compassionate and qualified organization to transport my loved one safely. Maria went above and beyond to pull together a team for a last minute 4th of July transport. Ryan on the dispatch team did everything to implement a solution and the 'A-Team' - Kevin, Chris and Russ could not have been more ready and able to assist. We were blessed to have my mother in their very capable care.
David Moore
July 8, 2025Made so ordeal almost enjoyable!
Kc Richardson
July 7, 2025Fabulous transport. Much better than I even hoped, they recommended overnight transport in patient with dementia and it worked out perfectly. She slept almost the entire way.
Charlotte Snyder
July 7, 2025Thank you very much for getting us back home (Kentucky) (Andrea, Curtis & Ty) for great care and compassion in our journey to nursing home in Evansville Indiana..the crew was AAA1 very helpful taking care of both of us. I'm so glad I called the Amvet, Port Charlotte, Florida they highly recommended MEDLINK highly. Thank them also for our time of need. Highly recommend this company very compassionate, not knowing exactly where we would be transporting him back from Lake Placid, Florida. Was talking with them for about 1 1/2 weeks. Thank You my Angels both in the transport and the office and the Amvet GOD BLESS YOU ALL Carl & Charlotte S. Kentucky/Florida Please in time of need call ACC MEDLINK
Elizabeth Catanzaro
July 7, 2025All involved, customer service and crew in the vehicle were courteous, professional, sympathetic to our needs and just very nice people. It made getting my husband from Norfolk Va to Buffalo NY a lot easier! Thank you, Elizabeth Catanzaro
Ellen Brucker
July 7, 2025The entire crew were kind & accommodating towards my mother and me.
Ah-lon Peoples
July 7, 2025The team was outstanding; they provided updates on both arrival times for pick-up and arrival at the destination location. The team's communication was excellent. I would recommend this service to anyone who is looking to conduct this type of travel.
Vicki Brown-macomber
July 7, 2025I want to thank ACC Medlink for turning a very stressful situation into one that felt calm, safe, and cared for. My mom was transported from Tennessee to Georgia via non-emergency medical transport in a Mercedes van, and the entire experience exceeded my expectations. The transport team, Andrew and Curtis, our two drivers, and Mike, the med tech, were all outstanding. Each of them was professional, kind, and incredibly supportive throughout the journey. Mike sat beside my mom for the entire 4.5-hour trip and patiently watched three Elvis movies with her. Talk about patience and kindness! The entire process went smoothly, and I felt such a sense of relief seeing her arrive safely and comfortably. It means the world to have her close by now. Thank you, ACC Medlink, for your compassion, attentiveness, and exceptional service. I highly recommend your team to anyone needing long-distance transport for a loved one.
Herve Manigat
July 7, 2025This ACC Medlink Transport Service Company is a true number One is this business. That was my second long trip with ACC. I first traveled with ACC in April from Mount Laurel New Jersey to MD Anderson Hospital in Houston Texas. I used them again to travel from Houston Texas to a Hospital in Pittsburgh PA. I wouldn't call any other company for medical transport. They are the Best in the Business. Chris, Anthony and Eric make the perfect Crew.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010