ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Sarah Cash
June 13, 2025These three guys saved my dad's life!! They were so professional, caring, and careful the entire 16 hours!! My family is so grateful for them and the fact that he is back at home with his friends and family that we cannot begin to thank them enough! All of them exceeded our expectations of how much they cared the entire way home. This was an awesome experience!!!
Charles Silver
June 13, 2025Corie and the drivers, one was Chris, and I forget the others name, were all excellent and treated my 96-year-old mother with care and compassion!
David Danielson
June 13, 2025The trip went well and the crew was great. Thanks
Valerie Glavan
June 13, 2025The only thing my brother asked for was to go home to Minnesota. This team was excellent. Dispatcher Maria was quick to respond and get me a transport. It was a 21 hour trip. Roberta was compassionate and kept up conversations. Highly recommend.
Bill Allen
June 13, 2025Crew was on time an very friendly
Kim Green
June 7, 2025Everyone was great! They gave updates as we were traveling seperatly and took great care of my mom from start to finish.
Matt Reed
June 6, 2025I would just like to say that the transport company was absolutely super. Extremely satisfied and I would use them again. Everyone from customer service on the phone to follow up to the crew was fantastic.. On a scale of 1-10...a c c was a twenty Thanks again sincerely matt reed son of kristen read
Melissa Goodwin
June 6, 2025Top-notch experience. They were conscientious, attentive, kind, and flexible. They kept me from ending up hospitalized or dead. They went over and above to assure our safety and comfort. 12/10, A+++ , give them a raise and a cookie. Would use this service again if I need it.
Lisa Peterson
June 4, 2025We had to find a way to safely transport my husband, who had a broken hip, from Maine to Mississippi. ACCMedLink came to our rescue with a safe, professional medical transport option. The onboard nurse, Roberta, was very professional and efficient. Heath and Joe drove the Sprinter van, and we safely arrived at our destination with no issues. Thank you, ACC MedLink.
Jeannie Cummings
June 3, 2025I was very scared and at a loss of how to transport my elderly mother home after two strokes that happened while we were in Florida on vacation. Our home is in the Northeast. The office staff and our road crew were outstanding and truly cared about us. They got us home safely and efficiently!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Ready to be the next five-star trip?
Tell us the two addresses. You'll have a same-day quote, and we handle everything between.
2,500+ reviews10M+ patient milesSince 2010