ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Elizabeth Bradley
April 24, 2024Cat the traveling nurse was fantastic! From her phone call check in a night before transport - checking on logistics but also ensuring a customized experience complete with providing movies that my mom would enjoy watching en route thru to the transport itself. Cat was expert, kind and a fantastic communicator thru out the trip. She cares about her client and it really showed. We appreciate Cat and the whole team for making a very stressful situation not only successful but less stressful because of their professionalism and care.
Stephanie Wroten
April 24, 2024ACC MedLink provided non-emergent medical transportation from Pennsylvania to North Carolina for our family member. They picked up our dad from the facility on time and sent us a picture. The team provides updates along the way. We also received a map tracker when they were one hour away. We appreciated the meals and snacks picked up during the trip! Thanks for your care and safe travel experience!
Brad Milliron
April 24, 2024A job well done! ACC recently transported my frail and medically fragile father from Tampa to Pittsburgh. He tolerated the trip very well. These are true professionals at what they do. From my initial conversation to inquire about their services through his arrival in Pittsburgh, the experience was in a word, outstanding. If you are in need of medical transportation your loved one, you can be confident that these people are the best.
Greg Wilson
April 24, 2024Very happy overall with the entire experience. Communications with Truman at the beginning and communication with Catherine before and during the transportation was excellent.
Keith Best
April 24, 2024The crew was excellent! They were polite & courteous. My sister-in-law enjoyed the trip and raved about the crew. They made a long day pleasant.
Teresa Grice
April 24, 2024Excellent staff
Brady Heidenreich
April 24, 2024ACC Medlink exceeded our expectation from start to finish. The first contact representative, the drivers and on board nurse were very informative, curious and professional. The transport was seamless and timely. A very good experience!
Robert Canis
April 24, 2024Amazing crew! I was updated during the trip. The on board nurse even sang songs with my father to pass the time! Excellent work!
Wendy Brashares
April 10, 2024The staff was very efficient and attended to all of our needs. I would certainly use this service again.
Jason Pond
April 10, 2024They were fantastic. They took great of my mother for her 15 hour transport. They even texted us updates along the way to keep us posted on her arrival time and how she was doing. I highly recommend this service.