ACC Medlink Reviews

Overall, I was very pleased with the courteousness, professionalism and ease of dealing w ACC MedLink. We were in a medical crisis and unable to transport my husband home. Arranging for transportation with them was easy. Everyone that I interacted was pleasant and friendly and it eased my mind to know that the company took care of everything. Although the trip took longer than expected (through no fault of staff), Eric ( medic) was in regular contact with me throughout the trip, which was much appreciated. He took good care of my husband and seemed to take pride in and love his work, which was an added bonus. ACC Medlink was an invaluable service during a very stressful time in our lives. Thank you!

Very professional. Able to work on tight time line. Regular updates. Friendly staff both in transit and dispatch. Had to drive through a snow storm and arrived safely. Thank you. Worth every penny for peace of mind.

The crew members were terrific

The transport team was wonderful! Our paramedic, Q, kept in touch throughout my sisters journey from Michigan to NJ. They treated my sister like she were a member of their own family. It was reassuring to know she was well cared for and in excellent hands.

Simply put, an "excellent" experience from the first phone, until our Mom was in her new room. ACC MedLink is in my opinion the only choice for Medical transport of your loved one!

From day one this company ws wonderful to work with they helped us get our mother from TN to OK. We were in a difficult situation to get her home and this company made it happen. We are truly blessed to had found them. Our mother arrived safe and on time. We appreciate you guys so much it's been a long 4 months not having her home. Thank you again

GREAT SERVICE, WONDERFUL HELPFUL EMPLOYEES. THEY ALL DEFINITELY NEED A RAISE. NO SCOWLS ON THEIR FACES AT DELIVERY AFTER OVER 15 HOURS OF TRANSPORT. HANG ON TO THEM, GREAT EMPLOYEES!! ALLS I CAN SAY TO AMBER AND THE REST OF THE CREW....THANK YOU, THANK YOU, THANK YOU! GOOD JOB!!

Your staff was very informative and helpful. I had to call several times and they were able to calm me down so I could handle this mess. My uncle was being abused in a nursing home in IL and I didn't know how to get him to Houston. It was a very stressful situation and you guys made it tolerable.

The crew did a phenomenal job. Throughout the entire 16 hour drive, the care and attention they gave my Mother-in-law was outstanding. All three on the team were professional, friendly, empathetic (and entertaining). They made a difficult task seem easy. I can't say enough to express our gratitude for the job they did. The entire process went flawlessly. I won't hesitate to use ACC Medlink again in the future. Again, please thank the crew for the great job they did.

From the first phone call until the dropping off of my aunt, ACC Medlink was professional and courteous. I made numerous phone calls to them to arrange the transport of my aunt from one state to another. Each call was answered by a helpful and patient coordinator. The transport was on time and they alerted me an hour before drop off. The drivers and nurse were efficient once they arrived. They were extremely kind to my aunt after getting her situated and assured me she did great on the seven hour drive. It was a very positive experience.