ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Kimberly Simmons
April 26, 2025The whole experience was outstanding. My father has bad Dementia and the whole team was so caring and patient. I couldn't have done it without them. I definitely would use them again.
Sister Margaret Magee
April 24, 2025Excellent service and enjoyed working with the staff on making the arrangements. Thanks!
Clinton Coffman
April 24, 2025Dad passed this morning around 3. Thank for getting him to us so we had a couple days. He was actually lucid for about 45 minutes on Tues. Talking and eating a little.
Suzanne Hanger
April 19, 2025Erik and Louie were just what my father needed to get him there. They were punctual, professional and friendly. After an 8 hour ride my father got out of the vehicle smiling and happy! I'm relieved to finally have him near family. Thanks Erik and Louie!! Couldn't have done it without you!
Lorraine Barrett
April 18, 2025The three crew members were great!
Gail Blaauw
April 18, 2025Bobby and Casey transported my mom with efficiency and care. I appreciated how Bobby communicated with me to let me know their progress.
Joyce Rowe
April 18, 2025Tommy, James, and Joe were all great.
Carl Anderson
April 18, 2025Very caring and gentle
Gina Smith
April 16, 2025DeAngelo the medic, Xhulio and Khris were the drivers. These three were wonderful. They all talked to her during the long 12-hour drive. They treated her with respect and care while tending to her needs. They all arrived happy and still joking around. DeAngelo sent me texts and facetimed me during the long day with updates. I can't say enough about how happy we were with this group and the company. Gina
Ann Laskowski
April 16, 2025The service provided to us by Lindsay (transportation coordinator), Eric (transport EMT) and Anthony (driver) was as very good as it could be and simply they each met and exceeded our expectations. Each of them were communicative, professional and truly caring. Their gentle approach to working with us at a delicate and stressful time in our lives was so appreciated. It's nerve wracking to feel so vulnerable and they each made us feel at ease and confident that we were in good hands. I would recommend ACC MedLink without hesitation to anyone looking for medical transport service. I hope that each Lindsay, Eric and Anthony are recognized for this positive review. My family and I truly appreciate each of them.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010