ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Andrew Hudson
April 16, 2025My parents arrived at the assisted living facility tested and relaxed after a 6 hour drive. They very much enjoyed the company of the crew. The crew was very helpful making the final drop off. Would definitely recommend this service.
Carol Hicks
April 14, 2025The guys were very nice, made us feel comfortable and cared for.
Christian Hamlin
April 14, 2025These three gentlemen treated my mom like a queen, and provided great communication and bedside manners. A++ service - thank you!
Garrett Doss
April 14, 2025DeAngelo and Hulio did a great job. Moving from Ohio to a nursing home in Michigan was a very emotional event for my mother in law. DeAngelo did a great job of calming her down and making her comfortable through the trip. Hulio drove in a safe manner. They got my mother in law and father in law to their destination at the expected time. They also stopped to get lunch along the way and take care of my mother in laws personal needs.
Mark Bailer
April 14, 2025I didn't meet the ambulance crew so I didn't individually recognize anyone, however overall coordination & delivery service was outstanding. My Aunt was also very pleased with the crew who delivered her. I highly recommend your service!
Marty Sage
April 14, 2025Friendly Professional Crew who took excellent care of Delphina, a 92 year old, making her feel safe & comfortable on a 17 hour transfers from LA to Wyoming.
Michelle Blakley
April 14, 2025The pilots and the medical staff were top notch. They made a very stressful situation easier. I thank you so much for that.
Marty Sage
April 12, 2025These young men were kind, considerate & compassionate when transporting my 92 year old mother from California to Wyoming. Her care was nothing short of amazing. Being 92, the world can be very frightening when you don't understand exactly what's happening at all times. Strangers to her initially, becoming her trusted friends by the time she arrived 17 hours later. I know this because my mother is a very strong private lady who was happily engaged in playful conversation with all 3 when they arrived. All her personal needs were met with the utmost of respect & dignity. Her medical condition was monitored by Kwon, the medic who made sure she arrived safely. We were extremely happy with the entire process. Thank you again to this wonderful team of professionals for getting my mother home safely and in good spirits. Marty Sage
Peggy Vickery
April 11, 2025I would also like to extend my sincere appreciation to everyone who assisted me over the phone. I made several calls, and each time, the staff was professional, patient, and understanding, right up until every last detail was resolved. I was especially grateful for their communication and care as they traveled nine hours to bring our loved one home.
Jeff Lenna
April 11, 2025When I started this whole process I had no idea what to expect and I can tell you that it exceeded our expectations 100 times over. Mike, David, and Jared were all amazing and went out of their way to make an unenjoyable situation very comfortable. It truly felt like we were VIPs being chauffeured. All three of them went out of their way to accommodate anything that we needed. I would like to personally say thank you to all three of them again and would recommend this service to anybody that needs it. Great job guys, you knocked it out of the park!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010