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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Andrew Hudson

April 16, 2025
★★★★★
(5/5)
Customer Review:

My parents arrived at the assisted living facility tested and relaxed after a 6 hour drive. They very much enjoyed the company of the crew. The crew was very helpful making the final drop off. Would definitely recommend this service.

Why they chose us: Google

Carol Hicks

April 14, 2025
★★★★★
(5/5)
Customer Review:

The guys were very nice, made us feel comfortable and cared for.

Why they chose us: Recommended

Christian Hamlin

April 14, 2025
★★★★★
(5/5)
Customer Review:

These three gentlemen treated my mom like a queen, and provided great communication and bedside manners. A++ service - thank you!

Why they chose us: Veteran Owned (cien One), Superior Communication, Cordiality, And Price!

Garrett Doss

April 14, 2025
★★★★★
(5/5)
Customer Review:

DeAngelo and Hulio did a great job. Moving from Ohio to a nursing home in Michigan was a very emotional event for my mother in law. DeAngelo did a great job of calming her down and making her comfortable through the trip. Hulio drove in a safe manner. They got my mother in law and father in law to their destination at the expected time. They also stopped to get lunch along the way and take care of my mother in laws personal needs.

Why they chose us: Liked What I Saw On Website

Mark Bailer

April 14, 2025
★★★★★
(5/5)
Customer Review:

I didn't meet the ambulance crew so I didn't individually recognize anyone, however overall coordination & delivery service was outstanding. My Aunt was also very pleased with the crew who delivered her. I highly recommend your service!

Why they chose us: Recommended By St. Mary’s Nursing Center, Md Admissions Director.

Marty Sage

April 14, 2025
★★★★★
(5/5)
Customer Review:

Friendly Professional Crew who took excellent care of Delphina, a 92 year old, making her feel safe & comfortable on a 17 hour transfers from LA to Wyoming.

Why they chose us: Patient Needs

Michelle Blakley

April 14, 2025
★★★★★
(5/5)
Customer Review:

The pilots and the medical staff were top notch. They made a very stressful situation easier. I thank you so much for that.

Why they chose us: Recommended By Case Worker At Hospital

Marty Sage

April 12, 2025
★★★★★
(5/5)
Customer Review:

These young men were kind, considerate & compassionate when transporting my 92 year old mother from California to Wyoming. Her care was nothing short of amazing. Being 92, the world can be very frightening when you don't understand exactly what's happening at all times. Strangers to her initially, becoming her trusted friends by the time she arrived 17 hours later. I know this because my mother is a very strong private lady who was happily engaged in playful conversation with all 3 when they arrived. All her personal needs were met with the utmost of respect & dignity. Her medical condition was monitored by Kwon, the medic who made sure she arrived safely. We were extremely happy with the entire process. Thank you again to this wonderful team of professionals for getting my mother home safely and in good spirits. Marty Sage

Why they chose us: Medical Care Needs

Peggy Vickery

April 11, 2025
★★★★★
(5/5)
Customer Review:

I would also like to extend my sincere appreciation to everyone who assisted me over the phone. I made several calls, and each time, the staff was professional, patient, and understanding, right up until every last detail was resolved. I was especially grateful for their communication and care as they traveled nine hours to bring our loved one home.

Why they chose us: Quality

Jeff Lenna

April 11, 2025
★★★★★
(5/5)
Customer Review:

When I started this whole process I had no idea what to expect and I can tell you that it exceeded our expectations 100 times over. Mike, David, and Jared were all amazing and went out of their way to make an unenjoyable situation very comfortable. It truly felt like we were VIPs being chauffeured. All three of them went out of their way to accommodate anything that we needed. I would like to personally say thank you to all three of them again and would recommend this service to anybody that needs it. Great job guys, you knocked it out of the park!

Why they chose us: Reviews
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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